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The Hotline: a safety net to protect children

The Ministry of Interior has endeavored to launch the 116111 hotline, to provide a safety net to protect children. The hotline is part of  an integrated system designed to facilitate reporting of child abuse cases by phone or via the “Hemayati” smart phone application (which means ‘protect me’ in English). Reports may also be made via the MoI Child Protection Center’s website. This initiative reflects the MoI’s commitment to children’s safety and security, and reflects the UAE vision, which gives top priority to children, in terms of care and attention, because children are the pillars of the future.

Major General Dr. Nasser Lakhrebani Al Nuaimi, Secretary General of the Office of HH Deputy Prime Minister and Minister of Interior and Chairman of the Higher Committee for Child Protection at the Ministry of Interior said that the MoI has launched the toll-free (116111) hotline to receive  reports of child abuse cases. He confirmed that through this service, the Ministry seeks further cooperation with all segments of society and highlighted the importance of reporting any cases of abuse that children might face, as this is an important step to prevent or stop any attempts to harm children. He confirmed that the Center will immediately provide advice and support and will take the necessary action in this matter. “The Hotline is the first communication channel to allow community members to report suspected cases of child abuse or neglect, in order to provide safety, security and protection for all children in the UAE,” he said.

Major General Al Nuaimi asserted that the UAE community has become more aware of child protection issues, which is evident in the eagerness to communicate with the police to report cases of abuse or neglect incidents faced by children from their parents or care givers. He called upon community members to communicate with the police to report any suspected child abuse incident, because this constitutes a legal obligation. He also urged them to interact with awareness campaigns related to protection of children from abuse or neglect.


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