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UAE reduces ambulance response time in northern emirate

Ambulance response times in the Northern Emirates have been cut by more than half since services there began two years ago.

In that time, National Ambulance has handled 89,000 calls to its dedicated northern hotline and sent its 50 ambulances out tens of thousands of times.

“No one has done anything like implementing a service like this,” said Robert Ball, chief executive of National Ambulance. “It is unique in the region and I think it is unique globally.”

When the service began operations on February 24, 2014, the average response time in the Northern Emirates was 18 minutes and 12 seconds.

That has been reduced to eight minutes and 56 seconds.

“Our performance is comparable with leading ambulance services in other countries,” said Mr Ball. “In the UK they reach 75 per cent of their calls within eight minutes, while we are reaching 90 per cent of our calls within eight minutes.




Courtesy: The National



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